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Refund and Returns Policy

If the book you purchased is defective (with pages in the wrong order, scrambled sound buttons, or a similar problem), we will replace it, for up to one year after purchase and if we have the title in stock. If you have a defective book, please call Customer Support at 1-877-277-9441 or email us at customerservice@phoenixinternational.com. We will need the ISBN number of the book (printed next to the barcode on the back cover), the date and place of purchase, and your shipping address.
If you have a problem not related to a defect, please return the book to its place of purchase. Their return/replacement policies will apply.

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