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We sell some but not all products online through our website. Please also look at bookstores and major retail outlets. Take note of the ISBN number to assist you in your search.
You can view or download the catalogue PDF by clicking “Catalogue” in the top menu.
We don’t operate our own subscription service at this time.
Like all publishers, our list of available titles changes over time, with new titles added and older books falling out of print. Phoenix books that are more than five years old are likely to be out of print and out of stock. However, very popular books are often reprinted on a regular basis, sometimes with new cover art and/or a different title. Take a look at the catalog to see what’s currently available.
Most of our sound books use 357/AG13/LR44 (or LR1154F) 1.5V button cell batteries. You can buy them wherever watch batteries are sold. Just look for the number on the existing battery and buy one to match.
Please note: although batteries with an SR designation (such as SR44) physically fit in our books, they may not put out the correct voltage and will not work dependably. We do not recommend the use of SR-labeled batteries.
First, our apologies! We’re sorry you’re having a problem. We work very hard to create the best books possible for our customers.
If the book you purchased is defective (with pages in the wrong order, scrambled sound buttons, or a similar problem), we will replace it, for up to one year after purchase and if we have the title in stock. If you have a defective book, please call Customer Support at 1-877-277-9441 or email us at customerserviceuk@phoenixinternational.com. We will need the ISBN number of the book (printed next to the barcode on the back cover), the date and place of purchase, and your shipping address.
If you have a problem not related to a defect, please return the book to its place of purchase. Their return/replacement policies will apply.
We never grant permission to use our copyrighted material for commercial purposes, but permission is sometimes granted for personal or non-profit usage, depending on the circumstances. Please email us at customerserviceuk@phoenixinternational.com with the following information: the exact usage proposed, the number of copies you plan to make (for print media), and the page number and ISBN number of the book in which the requested material appears.
Please email our Sales Department at salesdepartment@phoenixinternational.com and we will connect you with a representative. Include your full name and business name, address, and contact telephone number. Thanks for your interest!
We want to hear your voice! Send your work to submissions@phoenixinternational.com following the guidelines below. We accept agented and un-agented submissions. Please indicate if it is a simultaneous submission. Writers and illustrators must be 18 years or older. All submissions must be in English.
CUSTOMER SERVICE:
customerserviceuk@phoenixinternational.com
APP SUPPORT:
appsupport@phoenixinternational.com
SALES DEPARTMENT:
salesdepartment@phoenixinternational.com
SUBMISSIONS:
submissions@phoenixinternational.com
